That Shea Stadium Shirt Was Supposed to Be Mine, Dammit
A couple months ago I ordered a cool Shea Stadium shirt from this eBay store called Smith and Pooter. I'm here to say they suck arse. After the shirt was sent to the wrong address (possibly my fault, not sure), I paid additional shipping for them to resend it. I never got it, and these hipster douche bags offered me no form of compensation. Apparently, their policy is if you don't get the overpriced item you ordered, tough shit.
Talk about bad business.

I've sold Cookie Chaos! on using PayPal for the past few years and have had just one problem arise in that time. Somehow an order got lost in the shuffle and I had an angry buyer go through PayPal's system to try to get a refund. I felt awful about it when I got the message through PayPal about this dissatisfied customer. Really, I felt super crappy about it. So, to make up for the delay in getting the order out, I rushed it out priority mail and provided a partial refund.
That's the way to do good business and just plain treat people the way you'd like to be treated.
I'm also proud to say my seller feedback on eBay, where Cookie Chaos! is also sold, is 100% positive.
Talk about bad business.

I've sold Cookie Chaos! on using PayPal for the past few years and have had just one problem arise in that time. Somehow an order got lost in the shuffle and I had an angry buyer go through PayPal's system to try to get a refund. I felt awful about it when I got the message through PayPal about this dissatisfied customer. Really, I felt super crappy about it. So, to make up for the delay in getting the order out, I rushed it out priority mail and provided a partial refund.
That's the way to do good business and just plain treat people the way you'd like to be treated.
I'm also proud to say my seller feedback on eBay, where Cookie Chaos! is also sold, is 100% positive.